Privacy
1) Effective Date: 01 July 2008
2) Last Revised: 12 November 2010
This privacy policy applies to all members of the mindZeye.ie - Meteor research panel. The mindZeye.ie - Meteor research panel is being organized by Ipsos MRBI and sponsored by Meteor. Ipsos MRBI is one of Ireland's leading market research firms.
By applying to become a member of the mindZeye.ie - Meteor research panel, you consent to MRBI holding, storing, processing and using the information you submit as set out in this privacy policy.
- Ipsos MRBI's Privacy Pledge
- How Information Is Used
- Updating Your Personal Information
- Opt Out Policy
- Notification of Changes
- Use of Cookies
- Contact
- Jurisdiction
1. Ipsos MRBI's Privacy Pledge
With us your data is in good and secure hands.
• We will never try to sell you anything - that is not our business. We will never sell your name to anyone else who might want to sell you anything. The data collected in the panel will only be used for market research purposes.
• In order, however, for Meteor to better understand their customers and to enhance service improvements in line with changing customer needs, from time to time we may seek to supplement information you give us via mindZeye with some of your own Meteor account information. This process requires Ipsos MRBI to provide your mobile number to Meteor – no other details or survey responses will be passed back. Use of any information linked to your Meteor account will remain strictly for market research purposes only.
• Occasionally, we may contact you to validate responses. We will never misrepresent ourselves or what we are doing.
• Your individual responses to surveys will also be kept confidential and always evaluated anonymously. We only ever report the aggregated results of analysis.
• Your decisions about participating in a study, responding to specific questions, or discontinuing participation will be respected without question.
• If you require more details or information please contact fiona@mindZeye.ie
2. How Information Is Used
The Information We Collect & How We Use It
When you register as an interactive panel member, we collect the following personal identifying information: your name, postal address, e-mail address, phone number and other contact details. We use this information to let you know about opportunities to take surveys.
We use phone numbers calling panel members in response to their request for a return call to answer a question or address any concerns.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Panel member names, addresses, and phone numbers are maintained on a database accessible only by Ipsos MRBI research staff.
Ipsos MRBI asks panel members for their opinions about a variety of products and services by asking them to complete surveys via e-mail or at a website. Ipsos MRBI combines the individual panelist responses and reports on the aggregated (or group) results.
Individual responses are never released or published. Your Personal identifying information is not provided to our clients or other third parties outside Ipsos MRBI without your prior consent thereto. Under certain exceptional circumstances, Ipsos MRBI may have a legal duty or right to disclose personal information without the individual's knowledge or consent. An example of such disclosure would include subpoenas and other court or government orders.
In the event Ipsos MRBI or its affiliates experience a merger, acquisition, sale or other transaction pursuant to which this website is acquired by a third party or an affiliate of Ipsos MRBI, Ipsos MRBI may disclose your personal information to the third party or affiliate both before and after the transaction, for the sole purpose of facilitating and effecting that transaction. In the event a transaction is consummated, you will be notified of the transaction via e-mail and/or through a notice on our website, and Ipsos MRBI's custody of your personal information will be transferred subject to all the terms and restrictions in this privacy policy. In the event the transaction is not consummated, Ipsos MRBI will require the third party or affiliate not to use or disclose your personal information in any manner whatsoever and to completely erase the same.
For surveys offered at the panelist website, panel members are asked the log in by means of a username and password.
Ipsos MRBI may occasionally supplement information obtained from panel members with information obtained from a third party (such as demographic or ownership information that Ipsos MRBI doesn't typically collect, e.g. small dog ownership). Ipsos MRBI may also use third party database applications to provide services to our members (such as customer support or communications to members). In such cases, we ensure your privacy by having these third parties sign a written, legally binding agreement stipulating that they will not share Ipsos MRBI data with any outside party and that any individual identifying information is to be used solely for the purpose of matching records or providing the agreed upon database service.
Ipsos MRBI may also exchange information with our partner sites for the member's benefit and with the member's knowledge (in accordance with this privacy policy). These benefits include opportunities to earn additional rewards on the partner site and/or to eliminate Ipsos MRBI advertising to those who are already Ipsos MRBI panel members. The information exchanged will be the member ID and/or e-mail address (the minimum information needed to provide the benefit). We ensure your privacy by having our partner sites sign a written, legally binding agreement stipulating they will not share your individual identifying information and that it is to be used solely for the purpose of providing you with additional rewards and to eliminate redundant advertising.
All information you provide to us, may be passed or made available to Ipsos MRBI affiliates, or to third parties that will process some of your data on behalf of Ipsos MRBI ('data processors). Some of these affiliates or data processors are based in countries that do not have data protection laws, comparable to those of EU-member countries. All Ipsos MRBI affiliates and data processors are required to comply with this privacy policy and your personal data will only be used for the purpose(s)s for which it was submitted as set out in this privacy policy. Please note that by sending your personal information to us you are explicitly consenting to the cross-border transfer of your information.
3. Updating Your Personal Information
Policies on Correcting/Updating Personal Information
Ipsos MRBI relies on panel members themselves to provide any updates to personal identifying information. Members may update e-mail addresses, password, mailing address, phone number as well as name of the person who initially registered by going to the Update Your Info section of this website (available to members only).
For changes to any other personal information, including user name, panel members are asked to contact Ipsos MRBI via web form or by e-mail. Members may also update their e-mail addresses or other information by web form, emailing, or by mailing in their changes, whatever they prefer. (Please note that changes sent via the postal service will take longer to implement due to time needed for mail delivery.)
4. Opt Out Policy
Your Decision Not to Participate
Panel members may decline to respond to a survey or opt to drop interactive panel membership at any time. We respect the decision to decline participation and will not try to dissuade you. Panelists who prefer not to complete a given survey need not do so.
Panelists who would like to withdraw their membership from the interactive panel may do so at any time by contacting Ipsos MRBI via e-mail, web form or by sending us a postcard with your name, e-mail address and postal address with a request to be removed. Panelists may also withdraw membership by clicking on the unsubscribe link found on the Contact page in the member area of the Ipsos MRBI web site and on the bottom of every e-mail that members receive from Ipsos MRBI.
When you decide to withdraw your membership from the interactive panel, Ipsos MRBI may ask you to complete a brief survey about the reason(s) for discontinuing membership. This survey is optional and does not involve any additional e-mail; any results will help us improve panel members' experience. Thereafter, Ipsos MRBI will stop sending survey notifications. However, the panel member will continue to be entered into any running sweepstakes drawing for the contest period in which participation was suspended unless the panelist requests otherwise. Following the sweepstakes drawing and any relevant winner notification, no further contact will occur.
5. Notification of Changes
How We Notify You About Changes to Our Privacy Policy
If we are going to use your personally identifiable information in a manner different from that stated in our privacy policy at the time of collection, we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner; instructions for how to make that choice will be included in the e-mail. If we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying our members that there is a change and pointing them to the revised privacy page.
6. Use of Cookies
How We Use Cookies on Our Website
Ipsos MRBI uses cookies on our registration and survey forms during the time you are actively completing the forms. These cookies are used for technical purposes to allow for accurate transmission of survey information to our database and to ensure that a member does not take the same survey more than once. For longer surveys, we use cookies to make form completion more convenient for the panelist.
They allow for completion of the form in more than one sitting; you take up where you left off rather than starting from the beginning again. Ipsos MRBI also uses cookies on the member area of the site to store user name automatically and password (optionally) so that the user does not have to repeatedly retype the information. For users' convenience, this cookie is stored for subsequent sessions.
Member area cookies are also used to identify valid members in order to protect access to their specific member information and to personalize their experience on the site. The web server also creates cookies to uniquely identify each user session when a member visits the site. This latter cookie is automatically deleted at the end of a session.
No personal identifying information is stored on any cookie nor do we retain any cookied information on our databases. Because cookies are used to identify valid members to protect access to their specific member information and to personalize their member experience, users who choose not to allow cookies cannot register nor can they access the member area of our website.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.
We use this information, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. To protect against fraud, we may link this automatically-collected data to information submitted on our website.
Occasionally, we employ technology to provide security of images displayed in our surveys. A script embedded in certain pages displaying images overwrites information located on your computer's clipboard when you are on that page. The script is used very infrequently and only for certain images that are presented. Please be assured that any information you may have copied to your clipboard is not captured or read; rather, it is overwritten with blank data. We advise you to paste any information that you have cut or copied to your clipboard before you log in to take a survey.
7. Contact
If you have any questions or concerns relating to privacy, you can contact Ipsos MRBI by emailing Fiona Murphy or writing to:
mindZeye.ie - Ipsos MRBI, Temple House, Temple Road, Blackrock, Co. Dublin8. Jurisdiction
This Privacy Policy constitutes the entire agreement between you and Ipsos MRBI regarding privacy and data protection. Ipsos MRBI is located at Temple House, Temple Road, Blackrock, Co. Dublin, Ireland.
This Privacy Policy shall be governed by and construed in accordance with Irish law. All disputes with regard to or arising in connection with this privacy policy shall solely be submitted to the competent judge in the Court District of Dublin, Ireland.
